property management

4 root causes of customer discontent

A happy customer is a potentially lifelong source of revenue, and anything standing in the way of customer satisfaction ...

By Priya Murthy • 03 May 2016

4 steps to hire the best staff

Star candidates do not want to work for drab companies, ineffective managers or dull colleagues. So how can you find th...

By Priya Murthy • 05 Oct 2016

4 steps to turn around a bad customer review

Reviews can make or break a business. True Local general manager Robert Tolliday shares his tips for turning a bad revie...

By Priya Murthy • 16 Jan 2017

4 things successful PMs do every morning

Like brushing your teeth and drinking your morning cup of coffee, there are certain morning routines that the most succe...

By Priya Murthy • 05 Jul 2016

4 tips to get ready for end of interest-only loans

Thousands of WA mum and dad property investors face substantial financial pain unless they take steps now to prepare for...

By Tim Neary • 16 May 2019

4 top trends for better rent profitability

Keeping up to date on the latest trends always pays dividends, and PMs looking after investors' interests are no excepti...

By Tim Neary • 17 Oct 2017

4 warning signs your leadership is failing

In today’s fast-paced world, there’s often an expectation that leaders need to have answers at their fingertips, and...

By Priya Murthy • 21 Mar 2017

4 ways to stay in touch with past clients

Past clients are an often-neglected and untapped business resource for a lot of agents. ...

By Priya Murthy • 14 Jun 2016

44,000 Airbnb listings predicted following government support

Airbnb listings will remain steady following a recent response by the NSW government to regulate the short-term letting ...

By Priya Murthy • 28 Apr 2017

5 (not so) common sense ways to prevent a fire disaster this winter

Every winter thousands of homes across the country are damaged or destroyed by fire and, worse still, many people lose t...

By Tim Neary • 23 Jul 2017

5 (often overlooked) investment considerations for PMs and BDMs

Astute PMs and BDMs know that the start of the year is the time when most investors make plans to achieve more with thei...

By Tim Neary • 14 Jan 2019

5 easily avoidable tax mistakes for property investors

Not knowing what tax concessions are available on rental properties is costing some investors millions of dollars. Here ...

By Priya Murthy • 17 Jan 2017

5 Facebook tools agents should be using

A social media strategist shares specific tricks agents can use to make their Facebook marketing more efficient, more su...

By Priya Murthy • 29 Aug 2016

5 key attributes of a top property manager

For investors, a good property manager can be the key difference between having a hard-working and stress-free investmen...

By Priya Murthy • 01 Dec 2015

5 not-so-obvious tax claims for investment properties

BMT Tax Depreciation has compiled a list of five uncommon items that property investors can claim tax deductions for. ...

By Tim Neary • 31 Aug 2017

5 places where investors could make a quick $120k

New research has uncovered five localities where investors are tipped to make $120,000 in just three years, taking into...

By Tim Neary • 12 Jun 2019

5 signs your property is a drug lab

No landlord wants to see their investment property involved in an illegal drug bust on the evening news, so here’s how...

By Priya Murthy • 27 Jul 2016

5 steps to a successful pay rise

Property managers are well versed in having tough conversations, but when it comes to asking for a pay rise, having the�...

By Tim Neary • 29 May 2019

5 strategies to grow your small business

Boosting a business from small to big takes time and a huge amount of effort. However, by bringing together these key st...

By Priya Murthy • 27 Jul 2016

5 Sydney suburbs to watch as confidence begins to return

Analysis by a Sydney buyer’s agent has revealed five leading-indicator suburbs set to be at the forefront of price gai...

By Tim Neary • 28 May 2019

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property management

4 root causes of customer discontent

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