property management

The importance of customer service and a strong reputation

All too often, we hear about property managers who have been in the industry for a long period of time and who have lost ...

By Riaz Hasan • 28 Apr 2013

The Importance of Mentoring

Providing appropriate mentors within the workplace has been proven to be instrumental in staff retention. The training a...

By Riaz Hasan • 19 May 2014

The importance of planning

With the end of the year fast approaching, Leah Calnan advises property managers to take some time to look back on the p...

By Riaz Hasan • 03 Nov 2013

The key to client retention

Keeping customers makes good business sense, doesn't it? But, as most will say, it’s not always easy to do. ...

By Priya Murthy • 08 Sep 2015

The meaning of life and business

John Goddard shares what a recent visit to Westmead Hospital taught him about the meaning of life and business. ...

By Riaz Hasan • 15 Dec 2013

The most important checklist to win new business

What is one of the most important checklists or KPIs that an office should put in place? ...

By Riaz Hasan • 04 Mar 2014

The must-have apps and technology for PMs

...

By Priya Murthy • 10 Mar 2015

The new scourge for strata management

The main issues for many strata complexes are pets, parties, parking and passive smoking, but apparently another item sh...

By Eliot Hastie • 16 May 2018

The not so magic formula

The Magic formula to leasing more properties. Do you have it? I sure don't. But how great would it be to say to a client...

By Riaz Hasan • 20 Feb 2013

The NSW rental reforms: Here is everything PMs and BDMs need to know

Designed to give more power to tenants, amendments to the current rental legislation have been introduced in NSW and in...

By Tim Neary • 21 Sep 2018

The one thing all successful PMs must do

Calculating the value of each task in your business is the key to mastering delegation, something that property manage...

By Priya Murthy • 08 Sep 2016

The Party's Over

Starr Partners CEO Douglas Driscoll looks at how the recent changes to a long-standing tax benefit will impact the Austr...

By Riaz Hasan • 12 Nov 2012

The perfect pitch

As an agent, you can never predict where you’ll come across your next listing or client. ...

By Priya Murthy • 11 Apr 2016

The person and the plan behind this agency’s Queensland expansion

The announcement came this week that James Bell would be joining the ranks of Better Homes and Gardens Real Estate, lead...

By Katarina Taurian • 31 Jul 2019

The PM’s guide to a fair dinkum Australia Day

On Australia Day, tenants will want to celebrate, but you don’t want them to do permanent damage to your property m...

By Tim Neary • 24 Jan 2018

The PMs’ guide to getting the job done right, the first time

A new survey has revealed the five things tradies find most irritating — the list every property manager should get...

By Tim Neary • 18 Dec 2017

The risks of not understanding personal risk profiles

Risk is the extent to which you are willing to expose yourself to loss in return for a particular gain. Most homebuyers...

By Priya Murthy • 02 Sep 2014

The road to department manager

Clare Verrall shares her eight tips and tricks that will help you climb that corporate ladder ...

By Riaz Hasan • 11 Jun 2013

The role compound growth plays in property investment

Creating wealth is a lot of fun, but it is also hard work, particularly when you are not sure how to go about it, writes...

By Priya Murthy • 19 May 2017

The role of key performance indicators

KPIs are defined as quantifiable measurements, agreed to beforehand, that reflect the critical success factors (of the c...

By Priya Murthy • 03 Nov 2015

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property management

The importance of customer service and a strong reputation

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