Harris Real Estate general manager of property management, Suzie Hamilton-Flanagan, details the steps needed for a ...
By Riaz Hasan • 22 Jan 2013
Creating and building relationships with clients
One of the most important parts of what we do as property managers is building relationships. We build relationships eve...
By Priya Murthy • 25 Feb 2015
Creating and maintaining client loyalty
Property management businesses are now waking up to the fact that great client relationships are the only real assets th...
By Priya Murthy • 01 Mar 2016
Crime warning for short-stay rentals over Australia Day weekend
Australia Day weekend is just around the corner and one strata company is warning of the emergence of a new, more sinist...
By Tim Neary • 22 Jan 2019
Crossing the generational gap
Some tenants have special needs that require extra care and attention, while others need a firm property manager who isn...
By Riaz Hasan • 19 Apr 2013
Crossing the generational gap: part 2
Some tenants have special needs that require extra care and attention, while others need a firm property manager who...
By Riaz Hasan • 21 May 2013
Culture of success is harmony between sales, PM
There are many ways to create a culture of respect between the sales and property management departments. ...
By Riaz Hasan • 24 Feb 2013
Curating culture: How to build a property management dream team
Businesses have long emphasised the significant role of culture in their success, but how exactly does one build a cultu...
By Bianca Dabu • 19 May 2021
Customer service still the key
Stop checking emails and pick up the phone to provide good customer service, writes Jellis Craig CEO Nick Dowling ...
By Riaz Hasan • 19 Feb 2013
Daily Delight: $150,000 per month rental hits market
One property manager is about to lose a major client after Steven Spielberg put his mega-bucks rental property up for sa...
By Priya Murthy • 09 Jun 2015
Daily Delight: Don’t build up, build down
The next time a landlord complains about renovation restrictions, point them in the direction of an ingenious Swiss fami...
By Priya Murthy • 06 Jul 2015
Daily Delight: Half apartment block, half forest
Italy is home to an extraordinary urban treehouse structure that would make Peter Pan's Lost Boys green with envy. ...
By Priya Murthy • 24 Jun 2015
Daily Delight: Have church, will rent
Sick of same-old, same-old listings? Why not add ‘beautiful stained-glass windows’ and ‘sky-high ceilings’ to yo...
By Priya Murthy • 11 Jun 2015
Daily Delight: Row, row, row your home
The coolest house in history has just been built. It's pink, blue – and it floats. ...
By Priya Murthy • 25 Jun 2015
Daily Delight: Tiny property reveals big surprise
A small Japanese apartment has made ingenious use of sliding walls to create a living area with no fewer than 12 rooms. ...
By Priya Murthy • 09 Jul 2015
Daily Delight: Yes, there’s a giant tree in my home
A new development has taken such a strong stand against deforestation that it’s created apartments with trees inside t...
By Priya Murthy • 22 Jul 2015
Dealing with Conflicts
Tenants and landlords can be trying at times, but there are ways of avoiding and dealing with situations that put you in...
By Riaz Hasan • 31 Jan 2013
Dealing with stress at work
We all experience stress at different times of our lives – it’s just a part of living and working in the modern era....
By Riaz Hasan • 19 May 2014
Demand for detached homes stabilising
New research has suggested that demand for detached homes has stabilised, with an expert predicting a slim chance of pic...
By Emma Ryan • 19 Nov 2019
Demand for fixed rate mortgages falls
Demand for fixed rate home loans fell in April, new data from Mortgage Choice shows. ...
By Tim Neary • 19 May 2019